Find answers to common questions about Pickman forklifts, wheel loaders, attachments, parts, servicing and support.
How long has Pickman been operating?
Pickman has been operating in Melbourne since 2018 and is supported by established manufacturer relationships. Our factory-backed approach combines product knowledge, genuine parts support and practical technical assistance tailored to Australian customers and working conditions.
What types of equipment does Pickman supply?
Pickman supplies forklifts, rough-terrain forklifts, telehandlers, wheel loaders and a range of forklift and loader attachments. Available models can be viewed in our Products and Attachments sections.
How do I choose the right machine for my job?
The right machine depends on the load weight, lift height, working surface, aisle width, attachment requirements and operating environment. Contact our team with your application details and we can help you compare suitable options.
Do you supply equipment across Australia?
Yes. Pickman supports customers in Melbourne, Brisbane and Perth, and can discuss delivery options for other Australian locations. Contact us with your postcode and equipment requirements for availability and delivery information.
Can I inspect a machine before purchasing?
Please contact us to arrange an appointment. Our team will confirm where the equipment is located and the available inspection times.
Do your machines include a warranty?
Pickman offers parts and labour warranty coverage across its inventory. Warranty terms vary by product, so please review the applicable warranty information or contact us before purchase.
Do you provide parts and servicing?
Yes. We supply genuine parts for the machinery and equipment we sell and provide maintenance and repair support. Visit our Parts and Service page or send us the machine model, serial number and required part details.
How often should equipment be serviced?
Service intervals depend on the model, operating hours and working conditions. Follow the manufacturer’s maintenance schedule and arrange earlier inspection when equipment is used in demanding, dusty or high-hour applications.
What information should I provide when requesting parts?
Please provide the machine model, serial number, photos of the part where possible, and a description of the issue. This helps our team identify the correct component more quickly.
Can attachments be fitted to my existing machine?
Compatibility depends on the machine model, capacity, hydraulic requirements and mounting system. Send us your machine specifications and the work you need to perform so we can check compatibility.
What does factory-backed support mean?
Pickman works through established manufacturer relationships to provide factory-backed product knowledge, technical guidance and parts support. This helps our team match equipment to Australian applications and support customers beyond the initial purchase.
Does Pickman provide after-sales support?
Yes. Our support extends beyond equipment delivery and includes servicing guidance, maintenance support, parts identification and practical technical assistance throughout the working life of the machine.
Can Pickman help with fleet and business requirements?
Yes. We can discuss single-machine purchases, growing fleets, replacement planning and equipment selection for different sites. Tell us your load requirements, working environment, hours of operation and location so we can recommend suitable options.
Do you offer delivery and interstate support?
Pickman supports customers through Melbourne, Brisbane and Perth and can discuss freight and delivery to other Australian locations. Delivery timing and costs depend on the machine, destination and transport requirements.
Are genuine replacement parts available?
We supply genuine and application-matched parts for supported machinery. Providing the model, serial number and clear photos helps our parts team identify the correct component efficiently.
Can I discuss finance or rent-to-own options?
Available purchasing and rent-to-own options vary by equipment and customer circumstances. Contact our team with the machine you are considering and we can explain the currently available pathways and applicable terms.
How can I request a quote?
Use our Contact Us form, call 03 8774 1001, or email [email protected]. Include the equipment type, required capacity, location and intended application.
Where is Pickman located?
Pickman currently supports customers through Melbourne, Brisbane and Perth. Our Melbourne showroom is at 5–7 Luisa Avenue, Dandenong South VIC 3175. Contact us before visiting to confirm availability and appointment times.
Still have a question? Contact the Pickman team.
Find answers to common questions about Pickman forklifts, wheel loaders, attachments, parts, servicing and support.
How long has Pickman been operating?
Pickman has been operating in Melbourne since 2018. We work closely with equipment manufacturers to supply machinery, genuine parts and ongoing technical support suited to Australian customers and working conditions.
What types of equipment does Pickman supply?
Pickman supplies forklifts, rough-terrain forklifts, telehandlers, wheel loaders and a range of forklift and loader attachments. Available models can be viewed in our Products and Attachments sections.
How do I choose the right machine for my job?
The right machine depends on the load weight, lift height, working surface, aisle width, attachment requirements and operating environment. Contact our team with your application details and we can help you compare suitable options.
Do you supply equipment across Australia?
Yes. Pickman supports customers in Melbourne, Brisbane and Perth, and can discuss delivery options for other Australian locations. Contact us with your postcode and equipment requirements for availability and delivery information.
Can I inspect a machine before purchasing?
Please contact us to arrange an appointment. Our team will confirm where the equipment is located and the available inspection times.
Do your machines include a warranty?
Pickman offers parts and labour warranty coverage across its inventory. Warranty terms vary by product, so please review the applicable warranty information or contact us before purchase.
Do you provide parts and servicing?
Yes. We supply genuine parts for the machinery and equipment we sell and provide maintenance and repair support. Visit our Parts and Service page or send us the machine model, serial number and required part details.
How often should equipment be serviced?
Service intervals depend on the model, operating hours and working conditions. Follow the manufacturer’s maintenance schedule and arrange earlier inspection when equipment is used in demanding, dusty or high-hour applications.
What information should I provide when requesting parts?
Please provide the machine model, serial number, photos of the part where possible, and a description of the issue. This helps our team identify the correct component more quickly.
Can attachments be fitted to my existing machine?
Compatibility depends on the machine model, capacity, hydraulic requirements and mounting system. Send us your machine specifications and the work you need to perform so we can check compatibility.
How can I request a quote?
Use our Contact Us form, call 03 8774 1001, or email [email protected]. Include the equipment type, required capacity, location and intended application.
Where is Pickman located?
Pickman currently supports customers through Melbourne, Brisbane and Perth. Our Melbourne showroom is at 5–7 Luisa Avenue, Dandenong South VIC 3175. Contact us before visiting to confirm availability and appointment times.